I would like you to look around your healthcare organization and ask yourself who is in charge of your purchase services. I can assure you, if you are honest with yourself, the answer is – nobody!
The reason for this circumstance is that this function, at most healthcare organizations, has been outsourced to your department heads and managers with disastrous results. We have seen department heads sign multi-year purchase service contracts that have cost their healthcare organization hundreds of thousands of dollars a year due to benign neglect.