Most progressive healthcare organizations are applying KPIs (or a quantifiable measurement of performance over time for a specific purpose) to multiple aspects of their financial, employee, productivity, and customer performance, such as, average treatment cost, claim denial rate, bed occupancy rate, etc., to create a culture of success. It should be clear that without KPIs (key performance indicators) your healthcare organization is flying blind! Yes, we could also make the same statement about supply chain management in most hospitals, systems, and IDNs.