If you haven’t realized it already, your purchase service contracts (i.e., tasks, jobs, or services performed by outside contractors) are more complex than ever before. More importantly, there is no easy way to measure, manage, and control these contracts without understanding their characteristics, since no purchase service contracts are identical. Yet, there are 5 ways … Continue reading 5 Ways Benchmarking Can Improve Your Purchase Service Contracting Cost, Quality, and Performance