We just talked to a client the other day who is concerned that they might not have enough supply chain staffing to handle the surge in patient volume that has intensified at their healthcare organization over the last 12 months. Most healthcare organizations maintain the same level of staffing year after year but patient volumes in all areas continue to rise, especially in outpatient areas. The question is, does your supply chain team have the staffing to handle this expanded workload? These are the kinds of questions that we are helping clients answer with comparative Key Performance Indicators (KPIs) so they know where they stand on any operating metric (labor and non-labor) that they decide to track. Here are three more reasons why ignoring KPIs will cost you time, money, or resources you don’t have in abundance: